The 20 has managed our IT infrastructure for over 7 years. They have also managed the server for our EHR system. We recently went through a server replacement which has greatly improved the response of our system.

The 20 team is very responsive to issues and can generally resolve issues promptly. I can recommend them without reservation.

The single biggest benefit to our company has been remote access to our computers. Their service and techs surpass any other IT company I have used over the years.

They are very personable and treat you as if you are their only client. Their professionalism and expertise are impeccable.

The 20’s knowledge of HIPAA and the changes in security has been a great asset. With the many challenges in the healthcare industry, it is great to work with a vendor you can trust.

The biggest benefit of The 20 is the comfort of knowing that our IT needs are being met 24/7 by a professional staff. Our data is protected and we have a recovery plan.

The 20 is always available when we need IT help. They respond to our requests within minutes whether or not it is an emergency and they follow up with us until the issue has been resolved.

We wouldn’t recommend any other IT company.

There is absolutely no way that a Practice Manager can efficiently run an office and keep current on all of the latest computer hacking. The 20 has done a HIPAA Security Analysis for us within the past year.

I don’t have to waste my time trying to become a computer security expert when The 20 is on our side.

 

Our old IT company had us in a mess. Our computers and servers were not functioning and we could not perform any work. We had no idea what was going on.

We were so glad that The 20 crossed our paths. They came in and straightened our infrastructure immediately to make things
work again.

The 20’s fast response, whenever a problem happened, was really appreciated. Over the years, I found it tremendously helpful to have a knowledgeable and experienced person advise me on hardware, software, and security as I upgraded our computers and equipment.

With the constant changes in technology and regulations, having someone I trust solve IT issues that arose, was a huge stress reliever!

Since we started using The 20 our computer network has never run better. We have done upgrades and they completely rebuilt our network into a virtual environment with minimal staff interruption or problems. Support response is timely and effective.

Additionally, when we have had problems with our electronic medical records application they have worked well in collaboration with their support staff.

I couldn’t be happier with our decision to hire them and don’t know what I would do without their team of professionals.

The 20 was able to resolve our painfully slow network with timely and well-planned solutions.

They were also able to coordinate with other companies to ensure the job was completed to our satisfaction. Time and again.
Highly recommended professionals!

The biggest benefit is security knowing that The 20 will be here at a moments notice with service, consistency, and problem-solving.

You can’t go wrong!! The staff is professional and friendly. They always help with whatever problems or questions we have.

The 20’s knowledge of HIPAA and the changes in security has been a great asset. With the many challenges in the healthcare industry it is great to work with a vendor you can trust.

The 20 handles our IT needs so our physicians can concentrate on patient care.

Our old IT company nickeled and dimed us to death. We used to only call when something was going wrong.

I really like having a monthly agreement and knowing the person that I am speaking to has MY interest first. Knowing I can call The 20 (even on Saturday Morning, and I have) is such a huge load off my mind.

We have seen reduced downtime and reduced ticket response time. On our server upgrade project, Carefree developed a well-researched, state-of-the-art plan that was the best fit for JQ. The on-site staff is stable, reducing the need for continued knowledge transfer between technicians.

Since we began working with Carefree Technology, we have experienced a tremendous improvement in expertise and service. Our transition was seamless and completely painless. I feel 100% confident in Carefree Technology’s ability to do the job right and communicate when necessary, in a timely fashion. For the first time in years, I feel at ease with the quality, maintenance and reliability of our IT service.

Carefree Technology has been an excellent fit for our firm. They have exceeded expectations and delivered the service and support we need.

There are lots of IT management companies, so client service is the distinguishing factor for me. Carefree's knowledge and service has been outstanding. We worked with them on a complete overhaul of our existing IT infrastructure and I have complete confidence that it is the right system for our firm.

Carefree Technology handles our IT needs and takes care of our company as if it were their own.

The staff at Carefree truly cares about your needs and help you support them. Carefree Technology has been an excellent long-term partner for our company in helping us attain and keep current on all of our IT requirements. Their service is always prompt and they go above and beyond to meet our needs. I have used Carefree for 10 years and when I refer them to other businesses, they are blown away.